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Call now ~ 01273 621750
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Our Mission Statement Although the AA have confirmed that size constraints of the building prevent us from being awarded 5 stars, it is our aim to maintain 5 star standards throughout. To achieve this we have and will continue to invest heavily in order to bring our houseguests that extra luxury and superior service which sets us apart from our competitors. We have held the AA Highly Commended Award for being within the top 10% of our rating since it was first introduced in 2007.
We undertake ~
· To set rates that offer good value for money and are comparable with or better than other similarly appointed establishments. · Not to be pretentious and out-price our loyal repeat houseguests when demand increases. · To uphold a houseguests basic right to expect cleanliness, unimpeachable hygiene standards and polite friendly service.
Once we have you as a houseguest we want to keep you coming back ~ that is Our Mission.
For 'unbiased' reviews of Brighton Pavilions check TripAdvisor and see why we have been consistently in their Top 10 of the most popular small B&B hotels in Brighton since 2004 (our highest position reached is No.1). We are also one of TripAdvisor's Top 10 most popular B&B hotels in the whole of East Sussex.
~ read reviews from the past two years below or all reviews by clicking the TripAdvisor logo ~
8
May 2012
~
Absolutely
delightful !
" Brighton Pavilions " is such a great
address that a part of me wants to keep it secretly and only to
myself. But then, selfishness is a sin and it wouldn't be fair
to the owners, Ken and Phill, who expertly run and manage this
excellent hotel.
8
May 2012
~
Wonderful
weekend
My parnter and I have just returned from a
three night stay at Brighton Pavillions and we thouroughly
enjoyed our stay. The room although small was very adequate for
our needs and was beautifully decorated, alot of work and
thought has gone in to the decoration here.
A weekend away staying at the Brighton Pavilions for my husband and I. We had a great time. Your hosts Ken & Phill are very experienced in this business & are very friendly & helpful, but not intrusive. The house is tastefully themed and you will feel relaxed and very at home. We had the best couple of nights sleep we've had for a long time, probably a combination of the sea air and extremely comfy bed. We would have no hesitation in recommending this B&B to anyone.
My husband and I stayed at the brighton pavillions in the beautiful Titanic Room as surprise treat for his birthday, despite the terrible weather we had a fantastic time. The house is beautifully done, with,evey little extra you could need supplied by thoughtful owners Ken and phil ,we got so warm and cosy that we stayed in and enjoyed a few glasses of wine and the chocs that were given as a present -perfect stay thank you!
22 Apr 2012
~
A
lovely weekend
I stayed with my sister, as we were
dropping my daughter off at Uni. We had a lovely time. Ken and
phil were fab! Very attentive, welcoming and knowledgable about
the area. The rooms were well laid out, clean, and fresh.
17 Apr 2012
~
What
a great start to the Brighton Marathon!
My boyfriend and I booked the Brighton
Pavilions because we read so many great reviews on TripAdvisor
which we felt we could trust.
13
Apr 2012
~
Perfect
mid-week stay
I had booked this hotel for myself and my
boyfriend as his birthday present. It took me many 'internet
visits' to decide on this B&B and we are both really glad I
picked this one. We had a lovely warm welcome from the owners,
who genuinely made us feel at home straight away.
26
Mar 2012
~
The
perfect place to stay!
I booked this hotel as a birthday surprise for my husband after reading the many positive reviews on Trip Advisor and we were not disappointed. This lovely hotel is full of character, well kept, immaculately clean and beautifully decorated. I booked a mid-week Luxury Celebration Offer which was fantastic. We stayed in the Titanic Room which was completely perfect, elegantly decorated and had a really comfortable four poster bed. In fact we found the bed so comfortable, we asked the owners where they had bought the mattress, as we were so impressed with it we are seriously thinking of buying one. It was such a treat to be able to wake up in the morning, put on the bathrobes provided, phone down for breakfast and within around 10 minutes be eating breakfast in the privacy of our room. Brilliant! The owners are so welcoming, friendly and helpful. I had mentioned in my booking that the trip was for my husbands birthday, and when we arrived, there was a box of chocolates and a birthday card for him in the room. It is nice little touches like this that make this special hotel even more special! The only thing I was disappointed about was that we were only there for two nights we could have quite happily stayed a lot longer!
what can i say. this b+b has style. we had a really special stay here. i don't usually write reviews but this is really worth writing home about. there is so much thought put into all aspects of it, so much character....i could happily have stayed much longer. It's very homely whilst giving you your own space. the eggs in the morning are just tasty. so thank you for an experience to remember... we will certainly come again!x dec n rhy
20 Mar 2012
~
Top
Quality B&B
We stayed 3 nights in this comfortable and very friendly B&B. Very clean and well kept and we were made to feel at home from the moment we arrived. Location is ideal on a quiet street yet only a few minutes walk from the centre. Excellent value, happy to recommend and would use it again without hesitation.
8
Mar 2012
~
Best
Breakfast in Brighton
I have stayed at this B&B before but this trip was a girls shopping trip for six days in Brighton. Can΄t recommend this B&B enough, we we warm, comfortable and cosy. Spolit rotten with pots of lovely Earl Grey tea and excellent breakfasts, my daughter adored the cheese on toast! Excellent location as you are within walking distance of the town, but away from the marauding night time crowds. We slept perfectly well in the Titanic room and were not disturbed once! Hopefully can visit again soon! Excellent WFI and watched the occasional dvd from the selection available on a couple of nights in! Perfect.
5
Mar 2012
~
Loved
staying here.
I would recommend Brighton Pavilions to anyone and I'm hoping to stay again with the rest of my family later in the year. I made this trip on my own, which can be a little daunting but you get such a warm welcome I felt at home straight away. Everywhere was spotlessly clean with a flamboyant style that makes your stay feel fun and special. The breakfast room is lovely with good food served on hot plates. Nothing seems too much trouble,up to date maps and leaflets were provided in my room and there's even complimentary treats in the fridge. It's a great location with the seafront at one end of the road and a short walk from the top of the road to the Laines etc. Lots of restaurants, bars and shops minutes away in Kemptown. Excellent.
26 Feb 2012
~
Pleasant
stay, excellent breakfast, very nice folks.
I stayed in this location for a few days with my two teens while we were visiting several locations in Britain. Our room was lovely (small, but lovely) and breakfast was excellent. The folks who own/work here were lovely and I felt as though we were staying with friends. The location was good (close walking distance to everywhere we needed to go. I would stay again (though my only bit of constructive criticism: it was a bit pricey for the size of the room and amenities).
27 Feb 2012 ~ Management Response by Ken Clarke, co-owner
Thank you for your review, we are
glad you enjoyed your stay with us. We understand that coming
from Canada our Regency Townhouse rooms must seem on the small
size to you. However the Family Suite of rooms you booked take
up more than half the top floor and are nearly 30 square metres
(300 sq ft) in area, so not that small. Perhaps if you'd chosen
to spread yourselves over this and another room at a small extra
cost instead of all bundling into the Family Suite then you
would have been more comfortable with the space?
22 Feb 2012
~
Stylish
and comfortable with warm, welcoming hosts.
Brighton Pavilions provides exceptionally
stylish accommodation. An extremely comfortable bed. Quiet, yet
extremely convenient location (just a short walk from both the
town centre and the sea front). The hosts were warm and
welcoming. Because I was having to leave early on a Sunday
morning, they provided me with an excellent continental
breakfast, left in the mini-fridge in the room. Also, guests
have free access to the hosts' DVD library + there is a flat
screen TV, with DVD player in the bedroom, which helped while
away the evening.
19
Feb 2012
~
A
perfect stay - We can't recommend it highly enough
From the moment we arrived at Brighton Pavillions we felt very welcome. All of the staff we met were just so helpful and friendly. We were welcomed to the property by Mark - who was very welcoming. We were shown to our room by one of the owners, Ken, who explained everything we needed to know about our stay. We were provided with a map of the area and were given recommendations of things to do during our stay. The owners have a DVD library for guests to borrow and watch. The trip was part of my birthday celebrations and I was delighted to find a birthday card and box of chocolates from Ken and Phill- a truly lovely touch. The room (Titanic- room 9) was absolutely fabulous- luxurious and spotlessly clean. There were complimentary robes and the fridge contained , water, cans of cola and chocolate bars as well as fruit juice, milk and yoghurts. A really indulgent touch was the room service breakfast- delivered freshly cooked straight to your room- wonderful! The owners recomended several restaurants - we would HIGHLY recommend the Thai Restaurant -( name forgotten but 1st on the list) brilliant food and fantastic service. You can arrange residents parking permits for £5.50 per night - MUCH cheaper than local car parks. All in all we have to say this was one of the nicest places we have ever stayed (and we are well travelled!). Great hosts, gorgeous room, fabulous attention to detail and so welcoming. Even though we only stayed 2 nights it felt like we had been away for longer! We just need to find a reason to re visit..
19
Feb 2012
~
Loving
the Mirrors Throughout The Room
Spent last night in the "Pompeii" room,
themed roman style!
17
Feb 2012
~
A
wonderful stay with charming hosts and suitably extravagant
style
A wonderful location and an amazing room. We chose the Royal Pavilion and were not disappointed. It was fantastic! Our hosts were extremely accommodating with lots of complementary additions. The breakfast served in our room was superb. We cannot recommend this highly enough!
I came here with my parents to get away from the house for a while. The owners were extremely nice and the room was perfect! I found out that one of them was interested in the Titanic and he was nice enough to lend me some books during the stay. The room was very clean and the food was great! I did not see any children activity but that did not bother me at all as the hotel had a great internet connection and good TV satellite. Hope to come here again soon!
31
Jan 2012
~
Lovely
Stay in Brighton Pavillions!
My partner and I have just returned from a stay in this beautifully presented b&b. The property is down a quiet side street off the seafront, so it is very central. The member of staff that greeted us and also cooked our breakfast was lovely. He made us feel very welcome. The room was divine. Wonderfully decorated, with a tv and dvd player, fridge with complimentary water, diet coke and chocolate. The real clincher was the bed. We stayed in the royal pavillion room, which has a four poster, and it must be the most comfortable bed I have ever slept in! Yay to memory foam! If you want a quiet stay in a classy, friendly b&b then stay here.
21
Dec 2011
~
lovely
place to stay
a very sweet place to stay. nicely decorated, friendly service and great breakfast. would definately recommend.
18
Dec 2011
~
Highly
recommended
We found Brighton Pavilions through Tripadvisor and would have no hesitations recommending it. The hotel was spotlessly clean and the owners were incredibly friendly and helpful. We hope to be back soon.
18
Dec 2011
~
Great
Stay in a Very Friendly Hotel
We stayed in Brighton at the Brighton
Pavilions for two nights as we were watching Aloe Blacc at the
Brighton Dome. The Pavilions is a small but friendly hotel. It's
very neat and tidy and lavishly decorated by its friendly hosts
who want to ensure you have a great stay.
8
Dec 2011
~
only
place to stay in Brighton
Spend 3 nights here with my girlfriend.
Everything about the place was superb. From breakfast, the room,
the owners, the service, the area (Kemp Town). I can't praise
the place enough!! Its the only place I'll be staying when back
in Brighton!
4
Dec 2011
~
Wonderful
Service, Unique Rooms, Great Location
We spent a night in the Mikado room, which
had a Japanese theme. Smaller than some of other themed rooms
but perfectly formed and besides, who would want to spend the
whole day in the room with all of Brighton on the doorstep?! The
room was very well put together and spotlessly clean. A DVD
player was in the room, with a library of DVD's on ground floor.
We can't wait to try out the different themed rooms in the
future.
2
Dec 2011
~
Wonderful
place and hosts!
I agree with other reviews - Phill and Ken couldn't be more helpful, friendly and welcoming. The hotel is beautifully decorated throughout and conveniently situated for both the seafront and town centre etc. (We pre booked a parking permit (£5.50 for 24hrs) and luckily bagged a spot on the road outside.) Our room (family) was spacious with two very comfortable twin beds and the complimentary chocolate in the fridge was a real bonus! (We also had the option of fresh milk from the kitchen - another nice touch.) Breakfast in the morning was excellent and set us up for a breezy walk on the beach and a day's shopping! We only stayed one night so didn't take advantage of the extensive DVD collection but this is a great idea. Thanks again Ken + Phill, we look forward to staying with you again.
I had a few days to myself and I wanted a
place near Gatwick airport so I searched the web and Brighton
Pavilions kept popping up. It did sound too good to be true but
at the price I thought I'd give it a try and everything was
provided as promised. On check in I did say that I really just
wanted to chill out and relax for my 4 nights and this was truly
respected. Brighton itself was not really my cup of tea so I did
spend quite a bit of time in my room which was not a unpleasant
experience at all. The free wifi was strong and constant and I
think it is the first hotel that I've been in that actually has
all the freeview channels. The bed was very comfortable with a
big continental quilt to snuggle into and there was plenty of
complementary tea, coffee etc. to keep me going . I was in the
Safari room which was small but I knew that before arriving and
I found it had enough space for one person with two suitcases.
15 Nov
2011
~
What
can I say?
When we were asked to go to Brighton for a 40th birthday, I was a little bit apprehensive to stay. I have previously stayed at The Hilton Metropole and have been very disappointed (corrected by a free weekend as an apology). However we bit the bullet and booked Brighton Pavillions-a guest house ! something that had definitely never appealed to me. On arrival we were greeted by Mark, so lovely and friendly, we were given a key, shown to our room and left to settle in. We stayed in the Titanic room which was lovely as was the rest of the building. I am really fussy about dirt- I couldn't find any! absolutely spotless. Everything was presented so nicely with attention to detail. We were left to let ourselves in and out and I felt so at home I even felt the need to take my shoes off as I came in (I do this at home). Breakfast was cooked perfectly by Mark and served by another lovely smiley guy-apologies for not knowing his name. We were advised that should lots of guests shower in a short space of time there may be a short wait for water to reheat, this did happen but there was a large family staying at the time and I got the impression that they jumped in the shower one after the other, water heating was quick and this certainly didn't cause any problem. Parking although we couldn't get directly outside, wasn't bad, we were offered the option of purchasing a permit when booking and we were able to park in the next street, really not far and certainly didn't spoil anything as we were allowed to park outside to unload our luggage. The Brighton Pavillions really restored my faith in staying in Brighton. I thoroughly enjoyed the weekend, the accommodation playing a very large part. We were sold the booking honestly no hidden issues. Would I recommend it ? absolutely. I may even book another short break for Hubby and I very soon. Thanks guys.
Really lovely place. Visited as a couple for a weekend away but planning to return to the family suite at some point with our little girl. Really friendly staff, very clean, great breakfast, easy walk to the beach and to town....Perfect
13 Nov 2011
~
A
perfect night away
My boyfriend surprised me with a trip to
Brighton and what made our trip even more special was the
outstanding hospitality by the Brighton Pavilion. A short walk
from Brighton Pier and round the corner from fabulous
restaurants the location was ideal for a relaxing night away.
The room itself (The Titanic Suite) was beautiful, with all the
necessaries (fridge with complimentary water and chocolate, TV
and Kettle). Although the en-suite was small it was very modern
and clean- we also had a sea view from the window!
3 Nov
2011
~
Absolutely
Outstanding - Very Highly Recommended
I have stopped in many high end hotels
throughout the year on business and weekend breaks with my
partner and im shocked to say (from first expressions on the
internet), Brighton Pavilions offers, the best welcoming and
customer services i have ever experienced.
28 Oct 2011
~
Welcoming,
Spotless and first rate service.
Phil and Ken are very friendly people and can't do enough to help you get settled in comfortably. The room (Garbo room) we stayed in was immaculate and cosy. The breakfast was plentiful, with a wide variety of hot and cold foods. There is also a few shelves of DVDs that you can take to your room to watch for the evening we thought this was a nice touch as we were staying in and haven't seen this before in other B&Bs. The property is located 5 mins from the sea front, you can see the sea as soon as you step out the front door! We were given lots of helpful info about the town, where to eat etc.. The town itself was only a short walk away. We will definitely be staying there next time we're in Brighton and would highly recommend it to others, you won't be disappointed. Ooh almost forgot, free chocolate and coke in the rooms, what more could you want!
27 Oct 2011
~
Friendly,
Immaculate and Warm
cannot express how great my experience was at the Brighton Pavilions. The owners Ken and Phil are fantastic people who are extremely warm and helpful. I was moving to the Brighton Area and needed a place to stay whilst I found permanent living arrangements. I was hopping between Inns and Bed and Breakfasts for the first few day until I found the Brighton Pavilions. This was my final landing spot. It is in a great location near all the shops, seaside and the pavilion. The interior was fantastically done with all the themed rooms which were extremely clean and well kept. Furthermore the owners and employees themselves were so patient and warm with me even though I am sure I was a bit frustrating. I kept checking out and checking back in when I had thought I found a permanent residence and then it would fall through. Each time they helped me carry my bags back up stairs and get me settled all over again. All of this with a warm welcome back and a smile on their face. It meant a lot to me as I did not know anyone in this area and felt like I had a few people that would help me out. In addition to this, after moving out, some important mail was sent to them on my behalf and without complaint or fail they forwarded it on to my address. They also made sure to phone me up and let me know what was happening. These owners are willing to go the extra mile not because they are being paid 40 some odd pounds per night but because they are genuinely good people who care about their guests. That alone should be reason enough to want to spend your vacation at the Brighton Pavilions.
10
Oct 2011
~
Friendly,
clean and well located
first trip to Brighton for many years.
Brighton Pavilions is a lovely small hotel , located in close
proximity to the town and beach. Mark made us very welcome. The
rooms are lovely, breakfast scrummy and the service and
hospitality is great.
7
Oct 2011
~
Pavilions
at the weekend
Enjoyed our second visit as much as the first, and look forward to a third. No complaints. nice place, nice themes, friendly and efficient service. We recommend.
5 Oct 2011
~
The
Perfect Place to Experience B&B
We had two small children and the owner was very welcoming and friendly. Free refreshments on arrival helped with the kids. The rooms were spacious and clean and the residence well decorated. The breakfast was great. The location is ideal. I would really recommend this as the place to stay in Brighton.
29
Sep 2011
~
Attention
to detail.
Have just got home and can't wait to review the Brighton Pavillions. This is a truly beautiful building, the decor and attention to detail are mind blowing. We stayed in the Titanic suite, which of course was scrupulously clean. There is so much character to this hotel, you can tell that the proprietors have put a lot of love and hard work into getting it just right. The staff are so friendly and helpful, I really cannot fault this B&B at all. Having stayed at a lot of hotels, I can safely recommend this one if you are looking for something different with lots of character. Will definitely be staying there again; would like to try out another of their "themed" rooms.
28
Sep 2011
~
Another
lovely relaxing stay.
Thanks guys for another lovely, relaxing stay. We only get the opportunity to grab a last minute night away every so often so we were so pleased to see one room available for last Saturday night. BP is an oasis of calm in the wonderful chaos that is Brighton. See you again soon. G&G.
27
Sep 2011
~
Welcoming and well located
We had a very comfortable stay here- the bed was great, and the room very clean. The ambience was very relaxed- even though we'd had a stressful time getting to Brighton we soon unwound and found our hosts were very helpful, and made an effort to ensure we had all the information we needed to make the most of our stay. The breakfasts were generous and delicious too- we didn't need lunch on either day of our stay! It is very well located- just a few minutes walk from the pier and pavilion- perfect for a weekend away.
25 Sep 2011
~
A
fantastic Weekend at Brighton Pavilions
Everyone at the Hotel were very friendly,
helpful and kind, from our first encounter on the phone to book
until we left on Monday morning. The room was lovely clean and
comfortable and had everything we needed.
25
Sep 2011
~
Perfect
Brighton Hotel
We had a lovely two night stay in this hotel. Its about 10 mins walk into town, so ideally located for beach & restaurants. We stayed in the Japanese room, which is on the top floor (so not ideal if you can't walk up many stairs) but perfect for us. The rooms are compact as it's in an old house, but they've managed to fit in everything you could want and make it a comfortable hotel. Tea & Coffee & complimentary drinks & snacks provided, TV in room, Lovely shower and bathroom. Choice of pillows were provided on request and the owners were very helpful generally. Breakfast was delicious, fab selection of cereals, and fresh English breakfast (or any combination of) was provided.
We stayed at the Brighton Pavilions for
three nights over the August Bank Holiday weekend,
2011.(27th-30th) The hotel is lovely. It is welcoming, clean and
beautifully decorated throughout with a keen eye for detail. It
smelt clean and fresh as soon as you entered with fresh lilies
and we were given a friendly welcome from Ken and Phill who are
both professional, fun and extremely helpful.
19
Sep 2011
~
A
great place, and we will be coming back
We stayed hear Sep 11 in the Titanic room
for 2 nights. It is a lovely room, beautifully decorated and
clean. The owners were really helpfull and friendly, especially
as we had never been there before.
19
Sep 2011
~
excellent
time
a first rate experience in every way and wonderful to have breakfast in the room
11 Sep 2011 ~ Brighton Pavilions, the perfect place to stay any time
of the year and best value for wonderful (single) rooms
I stayed in the single room Monaco
Pavilion (wonderful) for two nights on 2nd and 3rd September
2011, I was there for my brother's wedding and was very lucky to
have been able to get my room at such short notice. I had
previously stayed in the Garbo Pavilion as a couple (wonderful)
and in the single Alpine Pavillion (also wonderful!).
5
Sep 2011
~
it
was lovely, would go back
We stayed at Brighton Pavillions with our
two kids so a party of four for 2 nights and it was lovely. The
family suite is a very good size and the litlle room attached
was just perfect for my little girl .It situated perfectly so we
weren't too worrried about the kids upsetting anyone with the
noise anfd we could see a bit of the beach from our window.
5
Sep 2011
~
Best
hotel in Brighton I have stayed in.
stayed here with a friend for Brighton Pride, Ken and Phil the owners were lovely, very helpful and made our stay an absolute pleasure, the staff were lovely, a credit to the hotel, we had the room service breakfast, which was perfect, the room was very clean, spacious, serviced every morning, it really was the best hotel in Brighton I have stayed in and now I have found it, wouldn't need to look elsewhere. All I can say is that Ken and Phil have a beautifully decorated, clean hotel, with the added extra benefit of feeling very homely, it was a pleasure to meet them both and a pleasure to stay there.
4
Sep 2011
~
Highly
Recommended
We have just spent the weekend at Brighton
Pavilions and were very impressed. From the warm welcome from
Phil when we arrived to Ken's phone call after we'd left to let
me know I'd left my glasses behind, we couldn't fault our stay.
28
Aug 2011
~
Outstanding,
can't wait to go back!
My husband and i came down for the bank holiday weekend, a special break for our anniversary. We couldn't have picked a nicer place to stay in. The service was excellent with complimentary breakfast delivered to our room every morning. Fresh flowers in room with a fridge stocked with goodies, all complimentary! The room was spotlessly clean as was the whole hotel. The hosts Ken and Phil at the Brighton Pavillion couldn't have been more hospitable and friendly. Location was perfect, a short walk to the seafront and to the main thoroughfare, yet still remained peaceful. Loved the time we spent in Brighton, we will definately be revisiting, but only if there's a room at the Brighton Pavilion!
28
Aug 2011
~
Trip
to Brighton with my daughter to visit Sussex University
My daughter and I stayed at the Brighton
Pavilions guest house for one night as we came to Brighton to
find student accommodation for my daughter.
28
Aug 2011
~
Great
Hotel, great location!
We stayed at Brighton Pavilions for 2
nights/3 days in the top floor family suite. The suite has a
single room with a shower, a triple room (one kingsize and one
single bed) and shower and a separate WC, all behind its own
"front door". The rooms are comfortable and have all the
amenities you could want.
27
Aug 2011
~
What
a lovely surprise!
Everything about the Brighton Pavilions was perfect. Breakfast was freshly cooked with an excellent selection to suit all tastes! Even though the hotel is situated just off the busy sea front, I slept soundly. The themed rooms are beautifully decorated as are the main passageways and quiet seating area overlooking a pretty garden. I will definitely be staying at the Brighton Pavilions on my next visit to Brighton.
I stayed here few months ago when I had to attend a conference and when I questioned about the breakfast time, one of the men became very abusive (I was a single woman) and asked me to leave their 'lounge' in a extremely disrespectful manner. I kept telling the man that I was not going to talk to someone who behaves like a child and I had no interest in having an argument with anyone. I was very troubled by their attitude. No doubt, they will respond to this as being an accusation and all the defence which goes along with it. I am a regular traveller and indeed considered very polite as I am in a profession which requires me to be so. I was never ever treated like that in any B&B before. The room I stayed in was soooo tiny where the floor space was enough only for my luggage and had to walk around the luggage. I can see loads of good reviews, so best of luck with it. I might have caught them on a wrong day? Friday night perhaps? Also make sure you don't take a room close to the window on a weekend.
Dr Millia Begum, drmilli25@yahoo.com
27 Aug 2011 ~ Management Response by Ken Clarke, co-owner
Never Ever?????
Never Ever have we received such a defamatory review ~ We leave the reader to measure the tone of this review against over 200 excellent and very good reviews (many of these from single ladies) that precede it and draw their own conclusions.
Never Ever has a guest so totally ignored information given on check in ~ She was offered several breakfast options that would allow her to be at her conference in time but later accused us of refusing her breakfast altogether!
Never Ever has a guest marched into our private lounge and spoken to us the way this guest did ~ No guest has the right to be rude and offensive to us or any of our staff.
Never Ever have we had to defend ourselves against an accusation of being abusive ~ We raised voices to get a word in edgeways when she was having no interruption nor listening to what she was being told, but at no time were we abusive. When we found it impossible to reason with her she was politely but firmly asked to leave our private lounge. She was also asked if she wanted to check out and not be charged for her room if she was so unhappy, but she declined the offer
Never Ever have we been so upset by such a confrontational guest ~ it may have been the dog end of the week, Friday night to her, but for us it was the start of a busy Bank Holiday Weekend.
Never Ever has anyone phoned down at 9.20pm to ask if anything could be done about the noise in the street because they were tired and wanted to sleep ~ It was pointed out that it was early and people were still going about their everyday activities. She was advised to close the secondary double glazing that would eliminate the noise, a feature of the room that she seemed to have missed along with the wardrobe and the drawers.
Ken Clarke, Co owner
18
Aug 2011
~
Beautiful
decorated B&B
Very nice, beautiful decorated B&B. The
rooms are even more charming, than they appear on the
photographs. Situated in a quiet neighbourhood, you will love
this B&B.
18
Aug 2011
~
Warm and friendly atmosphere. Could
not have been more welcoming!
We stayed here recently for 2 nights and it was just fantastic. Ken and Phil could not have been more friendly or helpful. Nothing was too much trouble and there were plenty of those extra touches that made our stay really enjoyable. Lovely decorating in the rooms, cold drinks and choccies in the fridge..... Breakfasts were just great. The breakfast room was lovely and Craig serving us brekkie was a really cheerful way to start our day. These guys have been running this place for a long time and that is obvious in the care they put into looking after us. Every time we needed to ask a question or get some touring tips, they were close at hand with plenty of help. Wonderful family atmosphere, wonderful location and just so nice to stay somewhere where people really care about their guests.
One of the best B&B's I've been to. The
hosts are friendly, helpful and make you feel very welcome. My
room (the African single-room) was small (as announced), but not
too small. Every little detail made sense, so I did not feel
like staying in a shoebox. The house is super clean and
perfectly decorated. Breakfast was really good and you can have
free WiFi.
I stayed here for one night for a
conference in Brighton, and I felt most at home and certainly do
wish I could stayed longer!
20
July 2011
~
warm
and cosy
Can't fault this hotel in any way , we
stopped in the Titanic room , with breakfast served in the room
, brilliant , you ring down with your order and within 10
minutes it is delivered to your door .
19
July 2011
~
Fantastic
holiday
This hotel is perfectly located, near the town, very near the beach, but in a quiet location. Ken and Phil did everything possible to make our stay comfortable and happy - advice, recommendations re. restaurants, chocolates for my sister's birthday etc. . The breakfast was delicious, our rooms were spotless and comfortable and all the staff very friendly. We'll definitely be back.
17
July 2011
~
Perfect
B&B - Friendly and great fun
The perfect B&B - lovely decor (we had the Pompeii room), comfortable, quiet, good, hearty breakfast. Attention to detail - complimentary water and chocolates in the room, tea and coffee, arranged for parking permit. The owners charming and very welcoming. Have already recommended it to our Facebook friends and will certain consider coming back next time we come down for a respite from London.
10
July 2011
~
Impeccable,
luxury, great for everyone
We stayed in the Titanic suite for two
nights. We were met by one of the proprietors who was very
friendly and helpful, and it seemed that nothing was too much
trouble. The hotel overall was lavishly decorated and is
obviously a source of great pride to the owners.
7
July 2011
~
Nice
location just off the seafront & a short walk to city centre
I booked a double room for single occupancy at £60.00 per night, very happy with my room on the top floor "Mikado" room 10, you could not expect more at this price, the room is clean quiet and well appointed, my hosts Ken & Phil are very helpful and unobtrusive. Overall I'm very happy with my stay here.
Such great value. Hosts were so professional. Place was delightful, amazing service and spotless. They even sorted out our parking! Many thanks, hope to visit again sometime.
This is a little gem, tucked away within easy walking distance of the sea front and town. The themed rooms are fun - we stayed in the Titanic Suite and felt truly pampered, especially when breakfast was brought up to our room. This was our special weekend away without the kids and the Brighton Pavilions proved to be perfect for us!
5
July 2011
~
more
than loved it... super, fantastic
us Faradays have done all the "so called posh" hotels in Brighton, but we would never return to those... now we have found a home away from home, but with 5 star quality such a great hotel. and we will return before the end of season already recommending x shaun and deborah faraday
22
Jun 2011
~
Had
a really lovely time and will definitely be staying here again
Complete and utter luxury, really personal service and not a single detail overlooked. The bed was so comfortable it was a real problem getting up in the morning. It was clean, comfortable and had a really lovely ambience.
8
Jun 2011
~
Spotless
and lovely, everything we could have wanted
When I made the reservation Ken asked if
it was a special occasion, I told him it was an anniversary
that's why we had booked the nice Royal room.
7
Jun 2011
~
Lovely
people, great stay
We just spent the weekend here and had a wonderful stay. From the moment we arrived the owners were extremely helpful, informative on free parking and just lovely genuine people. They even made up a small poster to help advertise some spare theatre tickets we had. Nothing too much trouble for all of the staff even serving us coffee in the pagoda whilst we waited for breakfast as everyone turned up at once! Rooms lovely, clean and with a fridge with free chocolate - what else could you need! Recommend it.
3
Jun 2011
~
Saw
the reviews and had to try it. So glad we did!!
Just returned from a one night stay at this lovely hotel. Parked right outside, nipped in to get our parking permit (£5.50 for 24 hours - bargain!). Were taken to our room - we booked the Pompeii - and were absolutely delighted with it. Lovely touches like complimentary water, coke and choc bars in the fridge. Bed was extremely comfy - had a brilliant night's sleep. Very warm and friendly welcome and the service was excellent. Would certainly recommend this place and am sure we will return
We had a lovely weekend break over the bank holiday weekend, the reviews are certainly what you get, an excellent service, an excellent room and an excellent experience. Ken and Phil are great hosts and certainly know their business. I would not hesitate to stay here again when back in Brighton Many thanks Diana & Pete.
2 Jun 2011 ~ Immaculate, very friendly and lovely breakfast,
definitely recommend this outstanding B & B
Myself and two friends recently stayed for
3 nights at the Brighton Pavilions B&B. We had a lovely time
although ok the weather wasn't great but hey you can't have
everything. The owners we very welcoming and helpful and made
our stay extremely comfortable and couldn't have done more for
us. The breakfast was lovely and the service was excellent and
very friendly. The B&B offers many ideas for trips and visits in
Brighton and the owners are very helpful if you need any advice
or help with reservations.
1
Jun 2011
~
a
lovely place to stay!
I booked this hotel because of the themed
bedrooms and I was certainly not disappointed! I stayed in the
Safari room, and loved it, great and fun decor, small but
perfect for what I needed and expected. Ken and Phil are two
excellent hosts, very warm and welcoming and always ready to
give additional infos. I particularly appreciated the 'room
service', I couldn't have breakfast in the morning because I
needed to leave really early, so they left a tray in the fridge
for me with everything I needed to have my own breakfast in the
room. For most English people having a kettle and tea and coffee
in the room would probably be ordinary, but to me as a foreigner
it's not, so I was extremely pleased that I could have my cup of
tea at anytime. Free WiFi in the room (yay!!!).
17
May 2011
~
Perfect
Place for a Weekend Break!
My husband & I have just returned from a 2 night break at Brighton Pavilions & have to agree with all of the wonderful comments & reviews of this place on Trip Advisor. The hotel was in a great location as it was about a 15 minute stroll into the main part of town / The Lanes, so near enough to walk but far enough away to ensure a good & quiet nights sleep. The room we stayed in was the Titanic & it was great! The bed was very comfortable, the fridge stocked with (free!) chocolate & bottled water and we had a lovely breakfast in our room each morning - a real treat. Ken & Phill were both friendly, helpful & good fun & very kindly posted back all of the stuff that I had left in the room! If you're looking for a good, clean, quiet, perfectly located hotel - this is the one for you! We will definitely be back!
15
May 2011
~
A
thoroughly enjoyable stay!
We have just returned from a two night stay at The Brighton Pavilions and we had a thoroughly enjoyable stay. The room that we chose was The Royal Pavilion, it was very elegantly furnished and decorated as well as being very comfortable, it was also immaculately clean. There was an eye for details with lots of nice touches, free bottled water, coca cola and chocolate. The ability to have your cooked breakfast delivered to your bedroom was also a nice touch which added to the overall experience. The owners Ken and Phil are great hosts who treated us more as guests in their home rather than just paying customers. All though we needed for nothing during our stay, Ken and Phil gave us the impression that nothing would be too much trouble. Should we stay in Brighton again it's a 'no brainer', we shall definitely be heading straight for the Brighton Pavilions
2
May 2011
~
Do
what you have to do to stay here!!!
Ken and Phil, yet another perfect stay this weekend. We look forward to our next visit. We were desperate to get back to Brighton this weekend, and were hoping to stay in one of the Themed rooms. Unfortunately all of the rooms were taken and only the family room was available (our late booking!!!). However, Phil and Ken made the room up for a double and we shouldn't have worried. The Family room is big and just as perfect as every other room in the house. if you are coming to Brighton, forget about any other hotel and just do what you have to do to get here. Short walking distance from everywhere, cheaper parking than the immediate centre, and perfect hospitality!!! Thanks Once again Lee and Jean.
26
Apr 2011
~
An
amazing experience
Staying at Brighton Pavilions is truly an amazing experience. Ken and Phil are hard working and imaginative people who know how to take care of their guests. The room are superb, the hospitality trays always full of goodies and the breakfast is beyond delicious. I could never imagine staying any place else when visiting Brighton
24
Apr 2011
~
Home
from home and they went out of their way to be helpful.
We knew beforehand that our singles were compact but they had a shower and wash-hand basin, as well as the usual television, radio and telephone. The telephone was free and I even phoned out of the country! The owners and the other staff were warm and friendly and made sure everything went smoothly. Breakfast was a treat in a downstairs room with a patio and was a full English or various combinations - excellent. They also recommended where to eat. Smokers were catered for and could sit outside in a second patio. We would definitely go back, especially when we heard about prices in some other establishments.
22
Apr 2011
~
Superb
in all aspects
We can fully agree with the other glowing
reviews here. We stayed for five nights in the Royal Pavilion
room, which had a great four-poster bed with a very comfortable
mattress, which even my husband (known as a "princess and the
pea" type) fully enjoyed. Through the bay-view window we could
glimpse the sea, just a few steps away. The hotel is very clean
and smells so nice too. The owners Ken and Phill are very
welcoming and friendly, the vegetarian breakfast served in the
room was delicious, the internet connection very fast. Location
is perfect - very quiet yet just a few minutes walk from the
middle of town.
21
Apr 2011
~
A
lovely comfortable, friendly hotel.
We came for a five day conference and it was lovely to come back each day to a crisp clean room and to start each day with a copious breakfast, served by a very amiable young man. A thoroughly lovely place and well worth a visit.
If anyone is looking for somewhere to stay in Brighton, this is where you SHOULD stay, this superior B & B, has everything, a welcome second to none, pristine cleanliness, and rooms where you not only feel at home, but so comfortable. We have stayed in the best hotels all over the world from New York to the very best in the West Indies, and the Brighton Pavillions is top rate. Well done to the owners and staff, to have the opportunity of experiencing your fantastic hospitality is great. We cannot wait to come back and will be back very soon. PS, the breakfasts are great and as with the rest of this establishment 1st rate.
15
Apr 2011
~
You
won't find a better place to stay in Brighton.....
Phill and Ken provided us with and
excellent 3 night stay in Brighton, which we couldn't fault.
They couldn't have been more helpful, from their advice on
places to eat to being so helpful when our car wouldn't start!
The hotel is in a perfect position, being only a short walk to
the end of the road for the sea front, and a pleasant walk to
Brighton centre with it's lanes and the Brighton Pavilion.
11
Apr 2011
~
Lushously
designed and staffed with great solicitousness
So near to the sea front, yet quiet. Easy to reach from station, simple walking distance from the lanes and pavilion. Such incredibly beautiful themed rooms, which is such fun to choose, and every need catered for. Very welcoming and receptive.
11
Apr 2011
~
Fantastic
stay, very welcoming and relaxing .......
We stayed for 2 nights, and enjoyed our
break very much, hotel is in a perfect location, hosts are
welcoming and full of local info.
7
Apr 2011
~
Delightful
bijou B&B in a great location and lovely hosts
We parked outside, popped in and were
greeted by Ken who gave us £5 permit and we parked within 3mins
walk. Our room was the Titanic suite, which was lovely with a
sea view, very clean and had a four poster bed.
29
Mar 2011
~
The
best service I have ever had at a B&B
I have never written a review of a place
I've stayed in my life but I simply felt compelled to with this
one...My partner and I stayed in Brighton Pavilions for two
nights, we are very glad we did... from the second we arrived we
had a feel for the quality of the service when the owner stood
in the road blocking traffic to ensure i got a parking space!
29
Mar 2011
~
A faultless experience, excellent
hosts, clean & comfortable accommodation
Could not fault our weekend stay , excellent location and very clean and smart rooms. The breakfast was also excellent nothing was too much for the owners of the hotel. Will be going back regularly
24
Feb 2011
~
Perfect
place to stay
The decor is gorgeous and the whole place is spotlessly clean. Location is good and friendly service. I appreciated the big towels, something I often complain about elsewhere! Nice traditional breakfast. Very good value.
21
Feb 2011
~
Wonderful
Stay!
The owners were very friendly and welcoming, showed me to my beautiful Titanic Room after a long flight from Hong Kong. It was exactly like the photos you see on their web-site. The English breakfast was cooked beautifully and plenty of cereal and orange juice to start with. Attention to details and the room was very clean, It felt like home! Perfect place to stay and will definitely come back to stay. Thanks.
17
Feb 2011
~
One
very impressed girlfriend.
I treated my girlfriend to a romantic Valentines weekend break at the Brighton Pavilions and I am so glad I chose this hotel and one of their themed rooms based on the Titanic passenger ship. A four poster bed that felt like you were floating on a cloud, fresh cut flowers, fluffy towels, bath robes and excellent room service. Excellent food and all the staff were very friendly. If you want to impress your loved one, book a room at the Brighton Pavilions. Highly recommended. 10/10
14
Feb 2011
~
All
you can ask for
Booked this for a weekend getaway for valentines day and it was perfect. The room was as described, and extremely clean as was the whole of the b&b. The welcome was great, shown to our room and given loads of interesting information about the surroundings, all our questions were answered and a map and information about all that Brighton has to offer were available in the room. Complimentary water and kit kats in the mini fridge, free phone calls, a book of recommended restaurants, guest parking vouchers on request, they even have a decent collection of dvds free to borrow and every room has a flatscreen tv with freeview and dvd player, They also have free wifi but we did not use it. All the rooms had memory foam mattresses, first time I had slept on one and it was great, absolutely no noise from the street either. Breakfast is pretty comprehensive and very nice, tea, coffee, fruit juice, cereals, toast and full english as well as veggie option and served with a smile. I was given advice about the best place to park as that can be a little tricky and recommended places to go out and things to see. Couldn't be happier with the place and will definitely be going back when next visiting Brighton. Just a shame they couldn't do anything about the weather!
we stayed for 3 nights in early february
and could not fault it at all. From the moment we arrived we
were made to feel welcome. very clean and tidy and well
decorated.The breakfasts were all huge with ample tea and toast.
9
Jan 2011
~
Excellent
Place
A beautiful B&B, spotless rooms, great service, and located in a quiet picturesque side street 50m from the beach. Friendly helpful staff, and the kitchen caters for vegetarian and gluten free diets. The room we stayed in, the Mikado, was lovely, but a little on the small side, however the rest of the experience more than made up for it. Would definitely return.
Excellent service, incredibly clean, lavish decorations throughout, good location and a very tasty fry up! Overall a fantastic hotel and one Id thoroughly recommend. Thank you.
22
Dec 2010
~
Brighton
Pavilions, Brighton Perfection!!
We knew from the efficient way our booking was handled that these guys excel at what they do. After a long cold train journey we arrived at Brighton Pavilions and were immediately impressed by the traditional welcoming christmas decorations in the hall that very much suited the building. We were warmly welcomed by Ken & Phil and taken to our room Garbo Pavilion exquisitely designed in Art Deco style, with panelled walls and period furniture and lots of beautiful extras. A nice touch were the mince pies and Sherry too as was the full hospitality tray and complimentary water, soft drinks and chocolate in the fridge We were informed of all the best local restaurants that were all within walking distance and lots of information about shopping etc. .After one of the best nights sleep ever in the comfy bed, Breakfast was excellent and cooked to order with plenty of choice and served with a smile by Mahdi. We had a fantastic stay, despite the freezing weather and would recommend this B & B for a superb quality and cosy break.
15
Dec 2010
~
Warm
and Personal Service
The welcome from Ken and Phill, on our
arrival, immediately conveyed the warmth that was to be the
hallmark of our stay. Nothing was too much trouble, and their
attention to detail was delightful.
16 Dec 2010 ~ Management Response by Ken Clarke, co-owner
Thank you for such a glowing review, it really was a pleasure to accommodate you and your lovely wife for such a special celebration. I'm only sorry that you didn't appreciate the memory foam mattress. I know it takes some people time to adjust to them but nearly all of our guests rave about their comfort since we installed them in all rooms over the past two years.
16
Nov 2010
~
The
hotel that sums up Brighton, fun and fab
We were upgraded on arrival which was much
appreciated and made to feel very welcome, the room was
comfortable and spotless and the attention to detail was
16
Nov 2010
~
A
unique and enjoyable experience.
Friendly and helpful staff, loved the
Breakfast in our room, Titanic!
15
Nov 2010
~
A
little gem on the seafront
Really enjoyed our stay - the room was
more than comfortable and there was a family atmosphere to the
service.
14
Nov 2010
~
A
gem in Brighton!
This guest house was lovely and was worth the search to find a guaranteed good quality place to stay! We felt valued by the very friendly staff. The Royal Pavilion room was clean, comfortable and spacious. It was great having breakfast served in our room.
9
Nov 2010
~
Friendly,
clean B&B in great location.
Ken and Phil were extremely welcoming, and very helpful with providing local tips. Our room (Garbo) was decorated in a fun, themed manner, and was very clean. We slept soundly as the B&B was very quiet. Breakfast was plentiful. Our only quibbles were minor: the room was very small, the bed even more so (admittedly I am rather tall), and at £85 per night it is not cheap. Overall, we very much enjoyed our stay and would stay again.
10 Nov 2010 ~ Management Response by Ken Clarke, co-owner
Thank you for taking the time to write a review - we are delighted that you enjoyed your stay. As I have written before, some of our rooms are on the small side and, as we refer to them as bijou and publish the room sizes online, so it shouldn't come as a surprise. The bed in Garbo Pavilion is not 'very small', it's a standard double size in an antique brass bedstead which dates from the 1920's. If I had known that you were over 6' 6" tall then I would have strongly recommended one of the other two larger rooms you were offered when you made the reservation - one of which has a king size double. With an AA rated 4 star, Highly Commended rating for our housekeeping standards, decor and facilities, you wouldn't expect us to be 'cheap', but with the special last minute discount you received, I hope you accept that you had good value for money.
9
Nov 2010
~
Absolutely
fantastic
I really can't say enough good things about this hotel. I came to Brighton to propose to my girlfriend so it was vital that everything was just right. The Brighton Pavilions more than delivered. The staff were friendly and very helpful. The whole place was clean, quiet and comfortable and the themed rooms were a great touch that really set this hotel apart from others. I will definitely be booking again but next time for an anniversary.
27 Oct
2010
~
Brighton
is wonderful
Lovely welcome by the owners. The decor is
very nice and our room, although small, had everything you could
wish for including free chocolate and water in the fridge. A
note saying fresh milk was available was also very welcome.
30 Oct 2010 ~ Management Response by Ken Clarke, co-owner
Thank you for taking the time to
write a review. Sorry if the breakfast selection wasn't quite
enough, but we do offer the traditional breakfast fare of
juices, cereals, yoghurts and grapefruit, followed by a Full
English breakfast or bacon and eggs or a Vegetarian English
breakfast or grilled cheese, eggs or beans on toast. This is
served with a selection of teas or fresh ground coffee, white or
wholemeal toast with preserves and marmalade.
6
Oct 2010
~
A
great place to stay
We stayed for three nights at Brighton
Pavilions and would certainly recommend it to anyone wanting a
B&B within walking distance of the town, seafront, a choice of
restaurants and the marina, yet quiet and with the possibility
(although it is not always easy) of parking close-by. The rooms
are great fun with comfortable beds and the usual amenities. The
service is excellent : friendly, helpful and professional and we
enjoyed having a good cooked breakfast brought to our (luxury)
room : there was enough space to eat it at a little table in the
bay window, with a view of the sea.
4
Oct 2010
~
Loverly
hotel, great attention to detail, friendly and helpful staff.
Stayed there this weekend past for our
anniversary, very good location, we were made very welcome on
arrival, really nice room, compact rather than actually small
but we had the most basic suite. It was extremely well decorated
though - as quite big fans of Art Deco, the Garbo Pavilion was
excellent.
27
Sept 2010
~
A
wonderful find - an oasis of beauty and calm
Kind, caring owners made this very short stay wonderful. Beautiful house, beautiful room and beautiful people! Thank you.
20
Sept 2010
~
A
wonderful hotel, 100% recommended!
I have stayed in hotels at twice this
price and always had ideas how the experience could be improved.
This place to my mind, is perfect. I could describe it as a home
from home, but I'd rather be in sunny Brighton!
12
Sept 2010
~
A
good location, and a warm welcome
at this fabulous hotel.
We have been to Brighton Pavilions 4 times now, and each time is like visiting old friends. We always have a warm welcome from Phill and Ken, and each room we have stayed in was lavishly decorated with an incredibly comfy double bed. They cleverly made the rooms feel more spacious and especially homely. The en-suite provided a much-needed shower after a long walk along the coast. On a couple of rainy days, we returned to our room early and watched a few DVD's from the video library. Some hotel rooms can feel so pokey, impersonal or unkempt that you just want to leave as soon as you can, and not come back until late, but it was a pleasure to spend the odd afternoon there. Breakfast was generous; with cereal, fruit and an old-fashioned English breakfast, cooked with the same high standard every morning. And the staff were very accommodating when other guests wanted a practical change to the menu. The hotel is situated so conveniently close to the town and the elevated promenade is only at the end of the road, overlooking the beach and pier. I know my holiday has started once I have seen that sea
My daughter and I stayed last year around
August Bank Holiday as part of her annual visit to me...the
service great and all staff very friendly...they made her first
hotel stay memorable for all the right reasons.
1
Sept 2010
~
faultless
b+b with superb attention to detail
i have stayed in many top hotels all around the world but not felt as comfortable and well looked after before. The rooms were spotless and very well cleaned every morning . Breakfast was served in the rooms which made anice change to the normal mad self service . will be going back soon for another relaxing break . well worth a visit. many thanks for our gift and making our stay special.
31
Aug 2010
~
Pristine,
Friendly, one of Brighton's 'hidden gems!'
We had a wonderfully romantic relaxing two
days away from children! We stayed in the perfectly formed
Camelot Room - "medieval and romantic"! The deco and attention
to detail was fantastic. The fridge with complimentary gifts a
lovely treat, the wonderful super soft towels and cleanliness
were supurb, the breakfast was also lovely, not to mention the
wifi access (we just to had to read our business emails!). Both
Ken and Phil were helpful and friendly. We would recommend you
visit this "hidden gem". We hope to visit again....I think we
will try the "Titanic Room" next time!
31
Aug 2010
~
Absolutely
Fabulous
This little boutique hotel was almost
missed when we found ourselves on Charlotte street looking for
it. Its so neatly understated that you find yourself carefully
reading off the names of ALL the hotels on this quiet little
road before you spot it!
27
Aug 2010
~
Best
B&B I have EVER stayed in!!
Spent two nights at Brighton Pavilions
with my girlfriend and the dog and really couldn't fault our
stay at all. We were welcomed at the door by Ken and Phill who
made us feel sooo welcome during our stay.
23
Aug 2010
~
A
fantastic find!
I booked two days before and was lucky enough to get the last remaining room. We stayed in the Camelot room on 21st August (which is the smallest of the double rooms but for the money, cleanliness, complimentary soft drinks, water and chocolate in the fridge, free delicious breakfast and lovely welcome from Phil and Ken was absolutely worth it). We will definitely return when we go back to Brighton.
13
Aug 2010
~
A
good guesthouse but small rooms
We stayed two nights in august at Brighton Pavilions. It is well located in Charlotte street (among many other guesthouses) only a five-minute walk from the Lanes and the Pier . The Camelot room we stayed in was clean but not very big and it soon becomes very messy the minute you decide to open your suitcase. Due to the size of the room, bedheads encounters could prove painful at night. The bathroom (shower) was clean but small and insufficient room was provided for folding towels whether in the bathroom or in the bedroom. Nice hosts, free wifi and good breakfast. Try your chosen days on the online booking service since I found out. special rates might appear from a two-night stay.
20 Aug 2010 ~ Management Response by Ken Clarke, co-owner
Thank you for taking the time to
post a review. I am however a little bemused by some of the
comments.
13
Aug 2010
~
Wonderful
and Relaxing
It was our first visit to Brighton. We stayed in Titanic room for 3 nights and had a wonderful relaxing break. It was the little touches that made it stand out from other places - fluffy white robes, coke, water and chocolate in the fridge plus items for breakfast. We had the extra pleasure of having breakfast served in our room, which was lovely and relaxing. The breakfast was cooked to order and gorgeous. The room was immaculate, the fresh flowers a joy and the mattress was so comfortable we didn;t want to get up. Ken and Phil were fantastic hosts and we will definately stay there again.
7
Aug 2010
~
What
more could we have asked for - NOTHING!!!
Excellent Hotel, very clean and comfortable accommodation in a very quiet area of Brighton. Loved the themed rooms. Pretty garden patio area with an abundance of potted fucias and other sweet smelling flowers, where we could sit and relax to our hearts content. Excellent Hosts, such lovely guys - Ken and Phil were so helpful, not having been to Brighton before they informed us of all the main attractions and places of interest where we could go and most of them only a stones throw away from our hotel. Excellent food such a variety to tempt us at breakfast each morning. We would have no hesitation in recommending this little gem of a hotel not only to friends and family, but to anyone going to Brighton, can't wait to take a trip there again ourselves in the not too distant future
2
Aug 2010
~
An
excellent friendly hotel
with a personal touch - Fantastic!
Ken & Phil have probably wondered where my
review has gone, and I'm not one to break a promise, sorry for
the delay guys! Just recently relocated to Northern Ireland and
stayed at the Brighton Pavilions at the end of April. Well even
before we got there I've got to say many thanks for waiting for
us as we were delayed that day and arrived after 10pm - not your
average check in time but was very much appreciated!
2
Aug 2010
~
Enchanting,
hospitable, tasty, very central and met all of our needs!
Enchanting, hospitable, tasty, very central and absolutely met all of our needs. Can't wait to go again. Kate & Andrew.
We stayed here just the one night in the Titanic Suite located perfectly within walking distance from all the main attractions and shops but away from the hustle and noisy bars. Immaculately clean, extremely accommodating hosts and a very tasty full English breakfast, we would not hesitate to stay here again on our next trip to Brighton.
22
July 2010
~
Friendly, pristine, wonderful
location and great breakfast
Had a lovely and relaxed couple of days
here. We stayed in Camelot, which is I believe the most
"compact" room. It was small, but fine for 2 days, the bed was
very comfy, and the medieval theme was cute without being
overwhelming.
21 July 2010
~
Perfect
Little B&B
We stayed in the titanic room for 2 nights
to celebrate my husbands birthday and from the moment you walk
into the house to the moment you leave it is pure luxury. I had
arranged for some cava to be in the room when we arrived which
was perfectly selected and tasted Devine. The bed was very
comfortable and the room a fair size. Although the bathroom was
small the room more then made up for it. I loved the fresh
flowers not only in our room but the house; it gives a lovely
smell when you walked into the rooms. I guess you could say its
a tad bit expensive compared to some places but when you think
if all the little touches and the service you get I dont think
it really is. It was a perfect little hotel in a perfect
location. We loved our stay so much, that we were very sad to
leave. We would recommend to anyone and will also be visiting
again.
20
July 2010
~
Absolutely
first class, would highly recommend and visit again
From the moment Ken greeted us at the front door, I thought 'now here's somewhere I'm going to enjoy staying'. The entrance hall was immaculate and looking up you could see the beautiful staircase and original features that have been restored to the building. Our room was the 'Garbo' room on the ground floor overlooking the petite patio garden at the rear which was decked out with beautiful palm trees, hanging baskets and pots in full bloom. What a lovely outside space. Our room was immaculately clean, with everything you could possibly need for a weekend or overnight stay. I particularly liked the gorgeous original 1930's dressing table. There was a fridge, TV with DVD player - you can borrow films from the film library in the lounge area, hospitality tray, notepad and pen, maps, visitors guides, complimentary toiletries, oh everything had been thought of. I was most impressed to discover that the mattress was a high quality 'memory foam' one and enjoyed my best nights sleep in ages. So much so that I am now pestering hubby to buy one!. When we came back late friday afternoon after a hard days shopping, i didn't feel so good, but Ken and Phill did all they could to make me feel better. Ken dashed off for some peppermint tea, nothing was too much trouble. I felt much better in the morning after a delicious full English breakfast in the Palm Court Dining Room. My only complaint here would be the woman that spent the whole time talking on her mobile 'phone, even whilst eating! As if you'd do that in a restaurant, sooo rude. We stayed here as a treat for my husband's birthday. We're both trendy types in our early forties who love the good things in life and good service. You cannot fail to be impressed if you stay here.
19
July 2010
~
Thanks
guys for a lovely stay
Found this B&B on tripadvisor, and was very happy with our stay. Nice service, such as chocolate in the fridge and a great cooked breakfast. Very satisified, well recomended!
9 July 2010
~
Excellent
- lovely B&B in the heart of Kemp Town
Brighton Pavilions is a beautiful retreat close to the Brighton pier, seaside, and night life. Ken and Phill are wonderful hosts, ready at a moment's notice to help and generous with WIFI, breakfast, and amiability. When I return to Brighton, here is the only place I'd stay.
8
July 2010
~
Fantastic
B&B with great hosts
It truly is a delightful place with Ken & Phil the perfect hosts who are so friendly and helpful. It is immaculately cleaned and my friend and I loved it. We loved it so much that we are returning again in December with my daughters. I always take my dog and they even made the dog feel welcomed. Thank you Ken & Phil. Nimmi.
5 July 2010
~
lovely
Boutique Hotel
I have recently retured from a 7 night
stay at The Brighton Pavilions hotel.I paid £390 for sole
occupancy of a double room which I think was a reasonable price.
4 July 2010
~
Fabulous
hotel in great location
Stayed in June 2010 while touring the area - from the minute we crossed the threshold to the minute we left Ken and Phill could not have been more accomodating and friendly - extremely helpful, nothing was too much trouble - Ken even gave us some champagne flutes when he saw us carrying in a bottle. We stayed in the Royal Pavilion room which not only looked fantastic but was extremely comfortable. We slept with the windows open yet were not disturbed as the street outside was very quiet, even though the centre is only a few minutes walk away. We had breakfast in our room which was fantastic - the whole stay was a real opulent and wonderfully over the top experience - we loved it and will certainly be back.
3
July 2010
~
5*
service for 3* prices..
The welcoming nature of the owners made me feel at home straight away which was good as I've never been to Brighton before. Good location 5-10 min walk to the pier and the main shopping area. The rooms were spotless and a fridge with free soft drinks and snacks. All the rooms have a theme which gives the place character and a warm feeling that you don't get with chain hotels. It was the same price as the nearest premier inn but with breakfast included and most likely better service. I would thoroughly recommend this hotel to anyone wishing to stay in Brighton.
30
June 2010
~
A
fabulous little place with incredible service
My colleague and I stayed at Brighton Pavilions. Our hosts, especially Ken, were always courteous, helpful, and accommodating. I was shocked that so many of my colleagues staying at other hotels were nickled and dimed until their final bills were outrageous. Here, breakfast and internet were included, so I didn't have to worry about a huge bill at the end. The breakfasts were made to-order, so they were always wonderfully fresh. The theme rooms were so cute! We stayed in the Camelot room. Although it was quite warm due to the unseasonably hot weather, a fan was included to encourage the flow of air. I would not hesitate to stay here again for future visits.
22
June 2010
~
Brilliant
experience, beautiful room, excellent service!
We stayed at the Brighton Pavilions for 3
nights in June. We were warmly welcomed by Ken who dealt with
the parking permit immediately - great to be able to forget
about the car for the weekend!
18
June 2010
~
Clean
/ Comfortable and Very Welcoming
Ken and Phill couldn't have been more
welcoming and helpful.
14
June 2010
~
A
perfect gem of a place
Travelled with friends for a week-end in Brighton and not disappointed with this gem of a bed and breakfast. The owners and all staff were welcoming, friendly, efficient, warm and helpful. Our rooms, although small, were perfectly formed; they were comfortable, quiet, spotlessly clean and each one wonderfully decorated. The whole accommodation was charming, plush, smelt great and felt fantastic from the moment you walked in. The location is excellent; close enough to all amenities (within walking distance if you don't mind walking) but far enough away to avoid the noise and rowdy crowds at night. It is situated in a lovely area and as a party of 5 women we felt totally safe both within and outside of the accommodation. We all thoroughly enjoyed our stay and wouldn't hesitate to stay again with our partners or families if we visited Brighton again.
13
June 2010
~
Themed
Hotel - Garbo Experience
Eccentric and entertaining.
8
June 2010
~
Excellent
hotel, lovely room and
first class service!
Really interesting delightful room decorated and furnished with a great attention to detail. Wonderful hosts, friendly and very informative. The most wonderful thing about our 2 night stay was all the little extras, breakfast served to the room, great hospitality tray, complimentary fridge of goodies and even a box of chocs for my boyfriend who was celebrating his birthday while there! Would go back tomorrow if i could!
1
June 2010
~
Stylish
Comfortable and Comfy
Whenever you arrive at any accommodation
you always hope that it will be meet your expectations. You
wont be disappointed at the Brighton Pavilions. Our welcome was
warm and efficient. Ken dealt with the residents parking permit,
only £5 from Saturday lunch through to Monday lunch. He also
helped us take or luggage to the room and explained what we
needed to know for our stay. The location is only yards from the
seafront and just a gentle stroll to the pier and the centre of
town.
29
May 2010
~
cannot
be much better in Brighton
A stunning small bed and breakfast hotel that surely cannot be bettered in Brighton. The attention to detail is breathtaking and everything is spotlessly clean. This coupled with very competitive room rates make this hotel is a must stay hotel for all. We will certainly be returning and hope to stay in one of the larger four poster bed rooms. Best regards to Ken and Phil who made our stay so enjoyable.
21
May 2010
~
A
quiet and elegant hideaway, just off the seafront!!
The MMA used the Hotel as the Committee hotel during their recent conference. The staff could not have been more helpful. The Hotel was spotlessly clean, and breakfasts excellent. My wife and I stayed in one of the two four poster rooms, that come with room service. It was a joy to return to the quiet and elegant surroundings of the Hotel, after the busy days at the conference. We will certainly return on our next visit to Brighton. Highly recommended.
16
May 2010
~
Stay
at the Brighton Pavilions Hotel - it's lovely!!
Excellent service, we were very well
looked after and the management were extremely accommodating. We
chose Brighton Pavilions as they take well behaved dogs and the
themed rooms looked really quirky on the internet.
17 May 2010 ~ Such a joy to stay in such luxurious
surroundings and to be so well looked after
Fantastic position near all you need in Brighton. Superb hosts, nothing is too much trouble. Breakfast served at sensible times and with style. Rooms are just stunning - each one a theme all on its own. I stayed in Garbo, downstairs double room - and I felt I was surrounded by 1920's luxury, silk curtains and bedspread - with all the other IT and TV of the 21st century. I have already recommended this B & B to friends and family. I hope to be back to stay and have time to enjoy it all again.
16
May 2010
~
Fantastic
hotel!!
Brighton Pavillions was a fantastic choice for our stay in Brighton. The owners were so helpful and friendly and the rooms were unusual and very comfortable. Would definitely go back and recommend it to others!
Top Hotel, Good Price, quality clean
comfortable four poster room.
We had a great weekend in the Pavilions in the Titanic room. Everything was as described in the website and went beyond our expectations. The hosts ( Ken and Phil) were terrific and had lots of great advice and help especially around the parking. the advice on their website on restaurants was great and really useful.
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